Introduction & Scope
This Privacy Policy explains how Dreamtime AIQ – operated by Dreamtime Learning ("Dreamtime AIQ", "DTL AIQ", "we", "us", "our") – collects, uses, discloses, and protects personal information across the School Admin Copilot, Teacher Copilot, Student Copilot App, and Parent App (together, the "Platform"). Because many Users are children, this Policy pays particular attention to how student data, including academic, attendance, and wellbeing information, is handled.
It applies to School Admins, teaching staff, students, and parents/guardians who use the Platform, provisioned through a school's agreement with Dreamtime AIQ. Where the Platform is accessed on behalf of a child, the school and the parent or guardian who set up the account are the ones who provide any consent this Policy describes.
Information We Collect
Identity and contact information – name, date of birth, gender, photo, parent/guardian name and contact details, address, and school-issued identifiers such as roll number or employee ID.
Academic information – attendance records, class summaries, assignment and quiz submissions, scores, rubric evaluations, and progress data.
Communications – messages exchanged through Parent Connect, and content submitted to the Notebook AI Coach.
Wellbeing and reflective data – Journal entries and O11Y check-in responses (see Section 4 for special handling).
Voice and media – audio used to generate voice-driven attendance and class summaries, and classroom photos or recordings where a school has enabled this feature.
Device and usage data – app interactions, log data, device type, and IP address, used to operate and secure the Platform.
Our web-based dashboards – the School Admin Copilot and Teacher Copilot – may use cookies or similar technologies to keep a User signed in and understand how the Platform is used, so we can improve it. These do not include third-party advertising cookies on student-facing surfaces.
Children's Data & How We Use Information
Under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), we treat any student under 18 as a child and process their personal data only on the basis of verifiable consent obtained by the school from the parent or guardian at enrollment, or as otherwise permitted by law for school administration and education. We do not use children's personal data for behavioural monitoring intended to track them for commercial purposes, and we do not serve targeted advertising to student accounts.
We use the information described in Section 2 to: operate and personalise the Platform for each role; generate AI-assisted content such as class summaries, quizzes, rubrics, mind maps, and Parent Tips; record attendance and academic progress; enable communication between parents and teachers; support school safeguarding processes; maintain the security and integrity of the Platform; and comply with applicable law.
Special Protections for Sensitive Student Data
Certain categories of data receive additional, built-in protection, regardless of what any User's device or account settings allow:
Journal entries are private to the student. They are never shown to a teacher, parent, or school admin dashboard in raw form, and are routed to a designated school counsellor only where a safeguarding concern is indicated.
Camera-derived classroom data about an individual, identifiable child is not shared with parents. Only aggregate, anonymised, room-level signals – for example, general engagement trends – may be shared with school leadership, consistent with Section 9(3) of the DPDP Act.
Named-student moments included in a class summary (for example, "Riya answered correctly") are shared only with that child's own parent, never with the whole class or other parents.
The Platform never generates or shares peer rankings, class rank, or leaderboard-style comparisons for any student.
Teacher-facing analytics are framed as development support and are never presented to school admins as a per-teacher scorecard or "flagged" list.
Sharing, Retention & Security
We do not sell or rent personal information. We share information only:
within the school community, on a role-appropriate basis – a teacher sees their own students' submissions, and a parent sees only their own child's data;
with service providers who process data on our behalf under confidentiality and data-processing agreements – for example, cloud hosting and AI-processing providers – solely to deliver the Platform's features;
where required by law, regulation, or a valid legal process; or
with the school itself, which remains responsible for decisions about its students' enrollment and records.
Data shared with AI-processing providers to generate class summaries, quizzes, rubrics, or Notebook responses is used solely to produce that output for the requesting school, and is not used to train third-party general-purpose AI models.
We retain personal information for as long as the student's or staff member's account is active with the school, and for a limited period afterward as needed to meet legal or record-keeping obligations, after which it is deleted or anonymised. We protect information using reasonable technical and organisational measures – including encryption in transit, role-based access controls, and PIN-gated profile switching. No method of transmission or storage is completely secure, so we encourage Users to keep their credentials and PINs confidential.
Your Rights & Grievances
Under the DPDP Act, Users – or, for a child, their parent or guardian – have the right to:
obtain a summary of the personal data we hold and how it is processed;
request correction or completion of inaccurate or incomplete data;
request erasure of data that is no longer necessary for the purpose it was collected, subject to the school's record-keeping obligations;
withdraw consent where processing is based on consent; and
nominate another individual to exercise these rights in the event of death or incapacity.
Requests should be routed through the school in the first instance, or directly to us at the contact details in Section 7. In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, a Grievance Officer is available to address complaints regarding the processing of personal data. We aim to acknowledge grievances within 48 hours and resolve them within 30 days.
Changes & Contact
We may update this Privacy Policy from time to time to reflect changes to the Platform or applicable law. Material changes affecting how student data is handled will be communicated to schools in advance, and continued use of the Platform after an update constitutes acceptance of the revised Policy.
Questions about this Policy, or requests to exercise the rights described in Section 6, can be directed to schoolai@dreamtimelearning.com or +91 93727 60725.
